Privacy and Cookies Policy
This Privacy and Cookies Policy is intended to explain how MariaMiguel collects, stores and processes your personal data and other data that may be collected for statistical analysis purposes.
{company name}, headquartered at {tax address}, NIPC {NIF} is responsible for the website {primary store address}, and is committed to ensuring the privacy and protection of the personal data of customers and visitors, following all legal and regulatory standards in force.
MariaMiguel reserves the right to periodically update and change its Privacy and Cookies Policy, in order to reflect any changes in the way our customers' personal data is processed or in legal terms. The most recent and current version of the Privacy and Cookies Policy will be displayed on MariaMiguel , and it is advisable that you check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and closeness between MariaMiguel and its customers. It also aims to demonstrate transparency in the processing of collected data and inform all customers of their rights and how they can exercise them, as holders of personal data.
LEGAL BASIS
MariaMiguel acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation, in all processes involving the processing of personal data.
According to the GDPR Agreement, personal data is defined as: “Any information relating to an identified or identifiable natural person (“data subject“); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”
DATA PROTECTION
We use several measures to ensure the security of the information collected, the protection of the personal data collected, and to prevent improper use, alteration or access, unauthorized disclosure, loss or destruction.
As the data owner, the customer has the right to know which data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.
THE DATA THAT IS COLLECTED
Customer registration or purchase
When registering or purchasing at MariaMiguel , the following data is collected: email, name, address, postcode, city, telephone number and tax number. The data collected through the customer's purchasing process will be processed automatically and is intended for processing orders, such as shipping orders or issuing invoices.
Newsletter
When registering for the MariaMiguel Newsletter, the following data is collected: name and email.
Contact form
MariaMiguel may also request personal data in contact forms, namely, the name, email and other information that the visitor provides us.
IV. Navigation on MariaMiguel
Data related to browsing the store is also always collected. Examples of this type of data are device and browser information, network information and IP address.
PURPOSE FOR WHICH DATA IS COLLECTED
Personal data is collected and processed with a view to fulfilling the purposes indicated below:
Service provision:
Compliance with tax obligations;
Shipping of orders;
Order processing;
Invoicing;
Resolution of problems such as cancellation, return of products or refund of the value of products and/or services in accordance with current law;
Customer support: clarification of doubts about products, how MariaMiguel works or any other question requested by the customer;
Direct Marketing (e.g. email marketing):
To keep the customer up to date on order status or any news at MariaMiguel , we may send emails and/or SMS with commercial communications regarding offers, products or campaigns, as well as thematic content and information on the processing of registered orders.
For marketing purposes, at MariaMiguel we may consider and use certain data such as products viewed, products on the wishlist or left in the abandoned cart.
Marketing communications are carried out after and with the customer's prior consent.
In any case, MariaMiguel seeks to ensure that the information and data collected and used are appropriate for the purposes described and do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT DATA?
Data is collected when a customer registers with MariaMiguel , signs up for the newsletter, fills out the contact form, places an order or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?
The holder of personal data has the right, at any time, to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions.
The customer may exercise any of these rights with MariaMiguel by submitting a request to the following address {store contact email}. The customer may also file a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION
MariaMiguel is required to retain information for tax and audit purposes in accordance with applicable law.
MariaMiguel stores your data for 12 months due to specific requirements and practices inherent to MariaMiguel and its sector of activity, or until the customer requests that they be deleted from the database.
The holder may, at any time, request to access, rectify or delete their personal data by sending an email to geral@mariamiguelstore.com.
If the customer registers with MariaMiguel , they can check, edit or delete their personal information at any time from the customer area at MariaMiguel .
At the customer's request, {store name} may change certain customer data associated with registered orders.
DATA SHARING
MariaMiguel does not transfer or sell any type of personal data to any entity other than those necessary for the operation of the service. Personal data will also not be used for any other purpose without the due consent of the holder.
Any third party with which customer data may be shared is obliged to use it exclusively to ensure the proper functioning of its service on behalf of MariaMiguel .
MariaMiguel may also disclose personally identifiable information under special circumstances, such as in compliance with court orders requiring it or when certain actions violate the Terms and Conditions of the business.
COOKIES
MariaMiguel uses cookies on its website. The cookies used do not collect information that identifies the visitor, but rather how the visitor interacts with the store's website. The data collected is used for statistical purposes, provision and improvement of the service and user experience.
WHAT TYPES OF COOKIES ARE USED?
Analytical Cookies: These are used to create and analyse statistics, in order to improve the functioning of the website, without ever collecting personal information.
Functionality Cookies: These save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
Third-Party Cookies: These cookies are created from third-party services such as Google, YouTube, Facebook, among others. They may be used to show you advertising related to your actions on the website.
For any other questions related to the protection of your personal data or the cookies used, you can contact us at the following address: geral@mariamiguelstore.com.