Terms and Conditions

MariaMiguel 's general conditions

These General Conditions are intended to regulate the terms and conditions by which the MariaMiguel store, a legal entity with NIF 192050478, with headquarters at Av. Dom João IV, in Guimarães (hereinafter “MARIAMIGUEL”) will be governed.

MariaMiguel's service consists of making available and providing a set of products and/or services, in order to allow the user, who is assigned the status of customer, to order and purchase the products presented online.

By using MariaMiguel, you imply full acceptance and agreement with all parameters present in the Terms and Conditions described, as well as the Privacy Policy in force at the time you access MariaMiguel.

If you do not accept, in part or in full, any of the conditions stipulated, you should not make purchases at MariaMiguel . If you access MariaMiguel , you will be committing and taking responsibility for respecting the conditions set out on this page and in the Privacy Policy.

MariaMiguel reserves the right to update and change the Terms and Conditions without prior notice. It is advisable to periodically check the Terms and Conditions to check for any changes or updates.


Product and pricing information

MariaMiguel informs customers about the characteristics, descriptions, images or videos of each product and/or service on each page made available. MariaMiguel undertakes to make its products and/or services available clearly and to correct any errors that may occur as quickly as possible.

MariaMiguel presents, in a concise manner, the prices of each product and/or service, including VAT rates, shipping costs applied to each order and other additional costs that may be applicable.

Information about products, prices, content, images, videos, promotional campaigns and services may be updated and changed by MariaMiguel at any time.

Intellectual property

MariaMiguel is a registered online store, and the service provided is the responsibility of MariaMiguel .

The content, domain, information present and made available on MariaMiguel are the property of MariaMiguel or have been granted to it, and are therefore protected by copyright and related rights. Any and all use,
reproduction, copying or dissemination of visual, audiovisual or written content is subject to prior approval by MariaMiguel .

The customer undertakes to fully respect the conditions and rights referred to, as well as to refrain from acts that may go against the law and rights such as copyright, related rights, among other legislation applicable to the use of images, videos, content, etc. without express approval from MariaMiguel . MariaMiguel cannot be held responsible for any improper use of such products.

Payment methods

{ MariaMiguel offers the following payment methods:

credit card
ATM
MB WAY
Paypal

Once payment has been completed, MariaMiguel will carry out a standard check so that the order can be processed and shipped. The customer will receive an email confirming that the order has been paid, as well as the corresponding invoice.

Purchase conditions at MariaMiguel :

Product availability

All products and/or services available at MariaMiguel can be purchased, except in cases of stock shortage or limitation, as well as in products made to order, whose availability may vary. Products may become unavailable without prior notice, but in these circumstances, they will be duly identified on MariaMiguel .

If the product is no longer available after the purchase has been completed, MariaMiguel undertakes to contact the customer, by telephone or email, as quickly as possible in order to expedite the process with the customer.

Fees and taxes

At MariaMiguel, the prices shown are in Euros, with the appropriate VAT and tax rates being applied in accordance with current law, which are already included in the price shown.

Order cancellation
The customer may cancel an order while it is being processed. Please inform MariaMiguel via the following email address: geral@mariamiguelstore.com.

If the cancellation request is made after the order has been shipped, it will be forwarded for delivery and the customer may choose to refuse to accept it. MariaMiguel is not responsible for possible delays in processing order cancellations.

MariaMiguel reserves the right not to process orders or refunds in cases of data inconsistency, fraud or customer misconduct, as well as for technical issues beyond MariaMiguel 's control.

Free Resolution
The customer has the right to terminate the contract within 14 (fourteen) days from the date of conclusion of the contract.
If the customer wishes to terminate the contract, they may do so by email at {insert store email contact} or by filling in the contact form available at MariaMiguel .
When terminating the contract within the legal period, in addition to returning the product, the customer must return any gifts that accompany the main product. MariaMiguel must refund the amount paid within a maximum period of 14 days after receiving the returned order accompanied by the purchase invoice, proof of payment and return form.
The refund will be made using the same payment method used by the customer for the initial payment, except in situations of express agreement and in which the customer does not incur any costs as a result of the refund.

Any refund procedure will be processed as provided for in the legislation in force in Decree Law No. 24/2014.


Complaints

The customer may submit a complaint regarding any issue, act, information or service provided by MariaMiguel via the email address geral@mariamiguelstore.com or via the electronic complaints book available at the link: www.livroreclamacoes.pt.

Disclaimer

By creating and using an account with MariaMiguel, the customer is responsible for maintaining the account, confidentiality and for all activity arising from their account.
By creating a user account and placing orders, the customer expressly and unequivocally accepts the Terms and Conditions in their most up-to-date version.

MariaMiguel is not responsible for any information disclosed by third parties, technical failures or any other problems that prevent access and proper functioning of the online store.

MariaMiguel is not responsible for any possible damages, directly or indirectly related to the use, or inability to use, the products and/or services provided, as well as for any delay or unforeseen event in the delivery of orders.

PROCESSING OF PERSONAL DATA

Please review the Privacy and Cookie Policy.


APPLICABLE LAW – JURISDICTION

This contract is subject to Portuguese law and current legislation.